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Returns & Exchanges Policy
At The Terrace Store, we want you to be fully satisfied with your matchday gear. If your purchase doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
2
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they remain in mint condition during transit.
3
Ship It Back
Print the provided prepaid shipping label and drop your package off at any authorized courier location.
4
Receive Your Refund
Once our team inspects the return, we will process your refund or dispatch your exchange within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing